Shipping policy

Orders are processed Monday-Friday, excluding major holidays. We do our absolute best to ship orders same day. But, our standard policy is 1-3 business days. Please note that processing times may be slightly longer during launches or sales. 

Once your order ships, you’ll receive a tracking number by email so you can follow your package's journey to your door!

 

DO YOU SHIP INTERNATIONALLY?
We only ship within the U.S. currently. But we’re working on expanding our reach, so stay tuned for updates!

 

WHAT IF MY PACKAGE IS LOST OR MIS-DELIVERED?
Once your order leaves our facility, it’s in the care of the shipping carrier. Please double-check your shipping address before placing your order to help avoid any issues. If your tracking shows your package was delivered but you haven’t received it, we recommend checking with your neighbors or local post office first. If it’s still missing, reach out to us and we’ll gladly assist in investigating the situation. Replacement shipments are up to our discretion based on stock availability and carrier policies.

 

WHEN WILL MY ORDER ARRIVE?
Delivery times may vary depending on selected shipping method at check out, location or carrier delays. Standard shipping usually takes around 3-7 business days. 

 

WHAT IF MY ITEM ARRIVES DAMAGED?
If your item arrives damaged email us at support@shopravesociety.com within 7 days of receiving it. Please have proof of purchase ready, and clear pictures of the damaged item. 

 

PLEASE NOTE: Rave Society is not responsible for lost, mis-delivered, or stolen packages. Replacement shipments are up to our discretion based on stock availability and carrier policies.